Privacy Policy
ProstutiPlus (প্রস্তুতি+) · Effective date: 12 November 2026
This Privacy Policy explains how ProstutiPlus (“we”, “us”) collects, uses and protects your information when you use the ProstutiPlus mobile app (package com.prostutiplus.app), this website and related services. ProstutiPlus provides MCQ practice and model tests for job exams in Bangladesh.
By using ProstutiPlus, you agree to the practices described here. If you do not agree, please do not use the service.
1. Information we collect
| Category | What | Why |
|---|---|---|
| Account information | Full name, email address, and a password (stored only as a secure hash). If you sign in with Google, where available, we receive your Google account ID, name and email. | To create and secure your account and let you sign in. |
| Profile information | Division, district, and the exam sectors you are preparing for. | To personalise content and exams, and to show your district on the national merit list. |
| App activity | Practice answers, model test and live exam attempts, scores, and activity dates. | To show your progress, statistics, rankings and weak topics. |
| Payment information (website only) | The mobile app does not collect any payment information. If you purchase a plan on the ProstutiPlus website, the website collects the payment method, transaction ID, sender mobile number, amount, payment date and email. | To verify website payments and activate your plan, which then applies to your account in the app. |
| Device information | A push notification token (Firebase Cloud Messaging) and the device platform, only if you allow notifications. | To send exam reminders and important notifications. |
We do not collect your precise location, contacts, photos, files, microphone or camera data. The mobile app does not offer purchases, show prices, or process or collect payments of any kind. Your plan status (for example, Free or Pro) is shown in the app based on your account.
2. How we use your information
- Provide, operate and maintain ProstutiPlus and your account.
- Personalise practice questions, exams and progress reports.
- Show your plan status in the app and, for website purchases, verify payments and manage your plan.
- Send notifications about exams, results and account activity (you can turn these off in your device settings).
- Send account emails such as password reset messages.
- Prevent fraud and abuse, and keep the service secure.
We do not sell your personal information, and we do not use it for advertising.
3. Third-party services
We rely on the following services, which process data under their own privacy policies:
- Firebase Cloud Messaging (Google), for push notifications. Firebase Privacy
- Google Sign-In, where available, as an optional way to sign in. Google Privacy Policy
- Cloudflare, which delivers this website and our API securely. Cloudflare Privacy Policy
- Email provider, to send account emails such as password resets.
4. Data sharing
We share personal information only:
- With the service providers listed above, solely to operate ProstutiPlus.
- When required by law, regulation or a valid legal request.
- To protect the rights, safety or property of our users or ProstutiPlus.
The national merit list shows your name, district and score to other users of the same exam.
5. Data storage and security
Your data is stored on secured servers. Data is transmitted over encrypted connections (HTTPS), passwords are stored as one-way hashes, and access to administrative tools is restricted to authorised staff. Some data, such as cached questions and your sign-in session, is also stored on your device. No method of storage or transmission is 100% secure, but we work to protect your information.
6. Data retention
We keep your account data for as long as your account is active. Records of website purchases may be kept longer where needed for accounting, dispute resolution or legal obligations. When you delete your account, we delete or anonymise your personal data within 30 days, except where we must keep it by law.
7. Your rights and account deletion
You can view and update your profile information at any time. You may also request access to, correction of, or deletion of some or all of your personal data, with or without deleting your account.
To delete your account and its data, email [email protected] from the email address registered to your account. See Delete your account for what is deleted.
8. Children's privacy
ProstutiPlus is intended for job seekers and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.
9. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date. Significant changes will also be announced in the app.
10. Contact us
If you have questions about this Privacy Policy or your data, contact us at [email protected].